Help & FAQ
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Quick answers to the questions we hear most.
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What is Runtil?
Runtil is a skill-based, on-chain price-trading app. You pick a price target for a supported asset and a time window; if the price reaches your target in time, your trade settles in your favor. Everything settles on the blockchain.
Is this real money?
Yes. You trade with real USDC, a US-dollar stablecoin, and every trade involves real funds and real risk. Never trade more than you can afford to lose.
How do I deposit?
Send USDC on the Polygon network to your Runtil wallet address, or buy USDC with a card through the on-ramp on the deposit screen. Your balance updates once the network confirms.
How do I withdraw?
Open the withdraw screen, enter an amount and a Polygon destination address, review the details, and sign the transfer. The USDC arrives once the network confirms.
What are the fees?
Runtil charges a fee when you place a trade. It’s always shown on the trade ticket before you confirm, so you know your full cost up front.
Is my money safe?
Your funds are held in USDC in a wallet that belongs to you, and you approve your own withdrawals. Runtil support will never ask for your recovery phrase or private keys.
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Still need help?
Reach the Runtil support team — we’re glad to help.
Runtil support will never ask for your recovery phrase or private keys.